JB
Jako B
1 reviews | Active since Apr 2024
18 Aug 2026, 12:27
Customers Support is also non existent
I am trying to downgrade my account. Been a month trying to get it sorted out. No luck. Been on call for 30min and no answer, I am an professional account holder. I also struggled to get is sorted out with my professional banker, always have an excuse.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
18 Aug 2026, 15:22Good day Jako,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Aug 2026, 15:22
Official
Good day Jako,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Aug 2026, 14:38Good day Jako,
Thank you for taking our call.
We would like to acknowledge and sincerely appreciate your patience in allowing us the opportunity to investigate your matter.
Please let us know if you require any further assistance.
We remain available to assist you and will be happy to help.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to acknowledge and sincerely appreciate your patience in allowing us the opportunity to investigate your matter.
Please let us know if you require any further assistance.
We remain available to assist you and will be happy to help.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2026, 14:38
Official
Good day Jako,
Thank you for taking our call.
We would like to acknowledge and sincerely appreciate your patience in allowing us the opportunity to investigate your matter.
Please let us know if you require any further assistance.
We remain available to assist you and will be happy to help.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to acknowledge and sincerely appreciate your patience in allowing us the opportunity to investigate your matter.
Please let us know if you require any further assistance.
We remain available to assist you and will be happy to help.
Kind regards
Standard Bank Hello Peter Team
***