IR
Ian R
1 reviews | Active since Nov 2010
12 Sept 2022, 13:50
Customers please accept our inability to fix your problem
Logged my first call on 6 Sept. Call has been up and down and no resolution other than continual requests to please define problem (again) and then being advised the issue has been escalated to the responsible person so that nothing else happens. No follow-up. Absolutely useless
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
12 Sept 2022, 13:58Good day Ian
We are so sorry to hear this. We will follow up on this matter.
Please confirm a convenient time our team can call you .
Kind regards
Standard Bank Help Centre
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We are so sorry to hear this. We will follow up on this matter.
Please confirm a convenient time our team can call you .
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply12 Sept 2022, 13:58
Official
Good day Ian
We are so sorry to hear this. We will follow up on this matter.
Please confirm a convenient time our team can call you .
Kind regards
Standard Bank Help Centre
***
We are so sorry to hear this. We will follow up on this matter.
Please confirm a convenient time our team can call you .
Kind regards
Standard Bank Help Centre
***
IR
Ian R's updateReviewer Update
12 Sept 2022, 14:01How about now!
IR
Ian R's update12 Sept 2022, 14:01
Reviewer Update
How about now!
Standard Bank's replyOfficial
12 Sept 2022, 14:23Good Day Ian
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
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We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2022, 14:23
Official
Good Day Ian
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***