JS
Joze S
1 reviews | Active since Feb 2012
19 Feb 2021, 09:02
Customers Not Moving Forward But Directors Are
Made payment to supplier @ 07:55 and requested a proof of payment @ 08:55 still no proof of payment and was advised to resend again ( I pay per proof of payment ) So Standard Bank not moving forward as I lost R 490-00 in this hour in labor. Will Standard Bank be paying the labor that I have lost due to waiting in excess of an hour for a proof of payment to have stock released in order to complete my work. But Standard Bank quick to take bank charges and pay directors a million rand every month and ***** the clients that lose money due to waiting over an hour for a proof of payment to just break even come month end
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Replies (3)JS
Joze S's updateReviewer Update
19 Feb 2021, 10:38It now 2,5 hrs later still nothing and also nothing on second request for proof of payment lost labor amounts currently to R 1200 ex VAT. Kindly provide me invoicing details to whom i send invoice as time is money and I cant wait a whole day for stock to be released due to late proof of payments. Banks should be held accountable for customers losing money die to their poor service delivery
JS
Joze S's update19 Feb 2021, 10:38
Reviewer Update
It now 2,5 hrs later still nothing and also nothing on second request for proof of payment lost labor amounts currently to R 1200 ex VAT. Kindly provide me invoicing details to whom i send invoice as time is money and I cant wait a whole day for stock to be released due to late proof of payments. Banks should be held accountable for customers losing money die to their poor service delivery
JS
Joze S's updateReviewer Update
19 Feb 2021, 18:13It currently 18:15 and guess what still no proof of payment
JS
Joze S's update19 Feb 2021, 18:13
Reviewer Update
It currently 18:15 and guess what still no proof of payment
Standard Bank's replyOfficial
20 Feb 2021, 00:37Dear Joze
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply20 Feb 2021, 00:37
Official
Dear Joze
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********