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bethpretorius B

1 reviews | Active since May 2017

22 Jul 2022, 14:56

Customers Beware!!!!

I purchased a lottery ticket on Friday 15 July 2022 online, never received the lottery number confirmation sms but the R30 was deducted from my bank account. Phoned Customer Services, was given a Ref number & told somebody would contact me in 3 days! Well what can I say, still waiting for my call, whose to say I might have had the winning combernation! (LOL) Thank you Standard Bank......EXCELLENT SERVICE

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2022, 15:00
Official
Good day  Beth

Thank you for raising your concerns with us.
 
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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