GM
Gomolemo M

1 reviews | Active since Feb 2026

20 Feb 2026, 10:25

Customers are not prioritized

On the 26 of January money was taken out of my account, an amount of R10 000 and I laid a claim with this ****ty bank. I was told the investigation will take 7 days, 4 weeks later I am the one chasing the bank for my own money. I called and called but no one will give me a definitive answer... Guy I advise you to leave this bank. Very unprofessional, they don't prioritize their customers

0
Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2026, 10:34
Official
Good day Gomolemo, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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