NF
Natacha F
1 reviews | Active since Nov 2019
11 Mar 2023, 13:09
Customer support
We app**** for a credit card online, but when we phone customer service to hear what's going on the people are rude and not helpful at all. Guess they make to much money to worry about more customers.
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Standard Bank's replyOfficial
11 Mar 2023, 13:23Hi Natacha
Thank you for alerting us to this, this is not the level of service we strive for. We understand your frustration and would like to help.
To escalated the matter to the relevant team, kindly advise when documents were submitted and email address used, so that we can ensure a speedy resolution.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this, this is not the level of service we strive for. We understand your frustration and would like to help.
To escalated the matter to the relevant team, kindly advise when documents were submitted and email address used, so that we can ensure a speedy resolution.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply11 Mar 2023, 13:23
Official
Hi Natacha
Thank you for alerting us to this, this is not the level of service we strive for. We understand your frustration and would like to help.
To escalated the matter to the relevant team, kindly advise when documents were submitted and email address used, so that we can ensure a speedy resolution.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this, this is not the level of service we strive for. We understand your frustration and would like to help.
To escalated the matter to the relevant team, kindly advise when documents were submitted and email address used, so that we can ensure a speedy resolution.
Kindest regards, Standard Bank Hello Peter Team***