1 reviews | Active since Sept 2023
Customer Service **** show!!!
Let me add to the zero customer service reviews that are littered all over hello peter! Would be zero stars if possible. Worst customer service ever, Have been at the recieving end of this twice this month firstly with a *****ulent transaction which I eventually had to resolve with the vendor myself to get a refund. Followed by their Forex dept who just cannot be bothered to come back to a customer on a Friday and who you cannot call due to them being a email only service, and then being given an incorrect email address by the customer service agent I was dealing with. Now sitting at month end needing to shuffle funds after 9pm to an account so that Standard Bank do not charge me for bounced debits due to their staffs incompetence and no care attitude. Never mind my "private banker" who rarely responds to emails and who never calls back when requested.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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