Customer service please!!!

<p>I have a credit card with Blue Bean and suddenly due to an unallocated payment I have been listed as having short paid even though I consistently pay more than I should.</p> <p> </p> <p>Speaking to your number ********** did not yield any results as the rude customer service agent did not believe that I did not short pay. And insisted that I was wrong. What happened to the Customer is alway right!!!</p> <p> </p> <p>I have a credit rating of 982 out of 999. If this drops due to your incompetence I will formally complain to the bank ombudsman as I have paid, but you have not allocated my payments correctly.</p> <p> </p> <p>Please have someone that is willing and able to give customer service phone me so I can resolve this. And please send me some statements for a change so I can see what is going on in my account. I have never received a single statement ever.</p>