Customer service out of service

<p>Ive been trying and trying and trying to get ahold of a consultant at standard bank to query a debit on my account i have been calling and calling and calling since early this morning and all I've been hearing is we are experiencing high call volumes and the a music tone that would **** me if i have to listen to it again I've probably called more than 10 times and every time the samething and it has literally cost me more than the debit im quarrying im at the point of frustration now ive sent 2 emails aswell well and i can only get a callback in 48 hours so obviously this is what Standard bank customers get as service which is poor by any standard </p>