TK
Tommy K

1 reviews | Active since Feb 2019

27 Mar 2019, 12:20

Customer Service non existent

Doe anyone know if Standard bank still have customer service departments. I tried calling ***but you will have to wait on that line for over 15 minutes with no one answering your call. Sending e-mails to ********** as well as ********** is equally ineffective as NO ONE bother to acknowledge or respond to your correspondence. I hope the potential job losses is not affecting service delivery at SBSA?

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Replies (2)
Standard Bank
Standard Bank's reply27 Mar 2019, 13:00
Official
Hi Tommy 

Thank you for your comment.

Oneof our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply01 Apr 2019, 07:26
Official
Good day Tommy

Thank you for your posting.

A response in this regard has been sent.

We appreciate you bringing this to our attention.

Regards, 
Complaint Resolution Centre 
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