CT
Candice T

1 reviews | Active since Jun 2018

16 Sept 2024, 09:32

Customer Service is no existent at Standard Bank Louis Trichardt

How the actual hell does Standard Bank Louis Trichardt have one teller open when there is a queue of minimum 10 people as the other staff are on training. How about less training and more customer service. This is proof of what has been evident for the longest time that customer service is pathetic at Standard Bank Louis Trichardt.

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Replies (2)
Standard Bank
Standard Bank's reply16 Sept 2024, 09:34
Official
Hi Candice

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply17 Sept 2024, 07:28
Official
Hi Candice

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
 ***