AO
Afeez O

1 reviews | Active since Nov 2019

06 Apr 2022, 06:53

CUSTOMER SERVICE IS DISCRIMINATORY AND ******

Standard bank claimed I had an issue with my account since October 2021 and immediately blocked my ATM card and up until April 2022 my ATM card remains blocked because they claimed to be doing some investigation on my account. I am a decent customer and I can categorically say that the treatment I get from @standardbankza is discriminatory and ****** because I am a foreigner. Please you must start respecting all your customers opinions and interest without bias and **************. How do you explain the block on my Cheque card which has rendered my account almost useless and I have been unable to transact without stress or having access to my hard earned money since October 2021? Your customer service is poor and I don’t want to believe you intentionally recruit people with little or no training to work in your branches because you also don’t pay them well. Perhaps if your staff and consultants are happy, then the customers will also be happy.

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