ST
Sharon T

1 reviews | Active since Mar 2013

18 Feb 2015, 11:27

Customer Service Excellence

Dear branch manager <br> <br> I would like to bring to your attention the excellent customer service that I have received from Ronny and Mandisa. I arrived at the Cresta branch yesterday at 15:31 when I saw Ronny locking the doors. Very disappointed, I asked her if she can just take my last request. She asked me what I needed assistance with and I told her I urgently needed to send money overseas. Without hesitation, she allowed me in and directed me straight to the BDC counter. <br> <br> I was then assisted by Mandisa who was just as professional and served with a smile. She advised me the different methods of transactions as I have never done this before and within 30 minutes, my transaction was done! <br> <br> Ronny and Mandisa is undoubtedly Moving Standard Bank and its customers Forward! Thank you for your outstanding service!

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 14:51
Official
Hello TsouS,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best regards