XS
Xolela S
1 reviews | Active since Apr 2020
30 May 2020, 10:30
Customer Service
Very bad customer service experience.
Helpful (0)
Replies (4)0
Replies (4)XS
Xolela S's updateReviewer Update
30 May 2020, 10:59I am so disappointed with the service you provide as standard bank. I think it's time to take my money somewhere else now.
XS
Xolela S's update30 May 2020, 10:59
Reviewer Update
I am so disappointed with the service you provide as standard bank. I think it's time to take my money somewhere else now.
XS
Xolela S's updateReviewer Update
30 May 2020, 11:42I've been sitting on the branch for more than 2 hours trying to get help with something that the bank has done wrong from the first place. The service is very poor, i am so disappointed yeses.
XS
Xolela S's update30 May 2020, 11:42
Reviewer Update
I've been sitting on the branch for more than 2 hours trying to get help with something that the bank has done wrong from the first place. The service is very poor, i am so disappointed yeses.
Standard Bank's replyOfficial
31 May 2020, 05:31 Hello Xolela, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply31 May 2020, 05:31
Official
Hello Xolela, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's replyOfficial
12 Jun 2020, 10:13Dear Xolela Sokhweba
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply12 Jun 2020, 10:13
Official
Dear Xolela Sokhweba
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***