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Athabile R

1 reviews | Active since Dec 2018

22 Mar 2024, 13:28

Customer service doesn’t exist

Standard Bank at Haward Centre have poor customer service, queue not moving coz bankers move like snail. Ain’t no way I’m banking with a bank Ty doesn’t prioritise their customers time

0
Replies (2)
Standard Bank
Standard Bank's reply22 Mar 2024, 13:33
Official
Dear Athabile, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply25 Mar 2024, 11:43
Official
Dear Athabile, 

Thank you for taking our call and confirming that our management team has addressed your concerns. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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