HZ
Hazel Z
1 reviews | Active since Jan 2012
30 Jun 2021, 09:37
Customer Service
I just spoke to Geraldine on the phone at customer services. She has helped me a great deal. Her service was amazing so helpful and understanding. It was indeed a great experience and I think we should have more people like her on the other side of the phone when you are in panic about your account.
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Standard Bank's replyOfficial
01 Jul 2021, 04:23Hello Hazel,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Jul 2021, 04:23
Official
Hello Hazel,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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