LT
Livhuwani T

1 reviews | Active since Oct 2024

16 Oct 2024, 13:56

Customer Service

Have a banker who doesn't answer his calls. Where is the customer service?

0
Replies (4)
Standard Bank
Standard Bank's reply16 Oct 2024, 13:59
Official
Good day Livhuwani.

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
LT
Livhuwani T's update16 Oct 2024, 14:02
Reviewer Update
Molokela Modiba never answer his phone. How am I going to get any assistance.
Standard Bank
Standard Bank's reply16 Oct 2024, 14:13
Official
Good day Livhuwani.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply22 Oct 2024, 10:40
Official
Good day Livhuwani. 

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***