TM
Thabile M

1 reviews | Active since Jul 2023

11 Sept 2023, 14:51

Customer service

Received a call from the bank on Thursday about the review I made, the lady said she will gather more information concerning my account and call me back on Friday. It's already a new week and I haven't received any call from them!!

N:B. The lady was friendly on the call and understanding

0
Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2023, 15:07
Official
Hi Thabile

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***