NM
Naledi M
1 reviews | Active since Oct 2019
29 Oct 2019, 04:47
Customer Service
Yesterday was treated unfairly and rudely assisted by the Host at Standard Bank at Mall @ Carnival. The host demand us to leave the branch because we where using our phones. I personally know that using a cell phone at the bank is prohibited but the manner we where ask was not pleasant.
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Standard Bank's replyOfficial
29 Oct 2019, 14:22Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Oct 2019, 14:22
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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