1 reviews | Active since Oct 2018
Customer service appalling
Since Standard Bank tok over the Bluebean credit card the customer service has deteriorated. Bluebean was on the ball. I just sent through1 email to get a new card and it would be delivered within the week.
Standard Bank contually asks me for information which was already sent through in the initial email and then when I reply so many times and also complain about the customer service they just don't bother to reply at all.
Pathetic really. I would rather bank with Nedbank!
Dear Devashnee Moodley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Devashnee Moodley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***