FA
Florina A
1 reviews | Active since Jan 2019
26 Jun 2025, 08:50
*********** customer service and your mistake
I got an sms saying my account is in arrears for this month but you never debited and there us sufficient funds. I called this morning and dealt with *********** people who didn't even bother to check my account. Instead I was transferred from one person to another. Now you tell me my credit record will be affected because of STANDARD BANK?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Jun 2025, 09:34Dear Florina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jun 2025, 09:34
Official
Dear Florina
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Jul 2025, 08:15Dear Florina
Thank you for taking our call.
We have sent you an email regarding the outcome of this complaint.
We trust this will resolve your immediate concerns.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent you an email regarding the outcome of this complaint.
We trust this will resolve your immediate concerns.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jul 2025, 08:15
Official
Dear Florina
Thank you for taking our call.
We have sent you an email regarding the outcome of this complaint.
We trust this will resolve your immediate concerns.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have sent you an email regarding the outcome of this complaint.
We trust this will resolve your immediate concerns.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***