Customer Service

<p>i called standard bank looking for assistance as i had tranfered money from my account using my cell phone, the pay2cellnumber option, the money has not reflected to the receiver however has left my account, i called the ********** 107 call centre with regards to this query and i spoke to fezeka, who assisted me in a very proffetional manner, unfortunately it happened that i lost connection with her and i called again and a different lady answered the phone to say she was rude would be an understatement, she asked me why did i not make an instant money firstly, then later said to me that i need to count 24 hours from when the transaction was done and stop bothering them.... am furious at the service, livid. one does not talk to people liek that! take your people to customer service training!!! as i move to a different bank. </p>