Customer service
The tellers staff attitude is pathetic and highly unacceptable.
Being at the lakeside branch was an unpleasant experience.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Dec 2018, 14:35 Dear Zanele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply05 Dec 2018, 14:35
Official
Dear Zanele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
06 Dec 2018, 13:45Dear Zanele Twala
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Dec 2018, 13:45
Official
Dear Zanele Twala
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
07 Dec 2018, 09:38Dear Zanele Twala
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Dec 2018, 09:38
Official
Dear Zanele Twala
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***