CUSTOMER SERVICE

I WAS AT STANDARD BANK RICHARDS BAY AT THE MAIN BRANCH TODAY WHERE I WANTED TO GET MONEY FROM MY ACCESS SAVE ACCOUNT. THE LADY FROM THE RECEPTION COUNTER RECORDED MY MY NAME FOR THE CONSULTANT TO ASSIST ME, AND THE TIME WAS 12:08. FROM THAT TIME I DID NOT GET ANY ASSISTANCE UP UNTIL I WENT TO THE RECEPTION TO ASK WHEN AM I GOING TO BE HELPED,THA'TS WHEN THE LADY CHECKED MY NAME AND APPARENTLY I SHOULD HAVE BEEN ASSISTED LONG TIME AGO, AND ALREADY THE TIME WAS 13:10. SO I SPENT MORE THAN AN HOUR WITHOUT GETTING ANY HELP.<br> <br> VERY DISAPPOINTED AT STANDARD BANK'S SERVICE.