TM
Tholakele M
1 reviews | Active since Feb 2015
24 Feb 2024, 12:15
********** Customer Service
Absolute nonsense, the slow service at Standard Bank Menlyn branch is absolutely **********. The customer service is awful, I’ve been at the Bank on a Saturday for over 2 hours for what? KYC verification and biometrics so I can collect my card. Application 1 hour time spent at the bank my whole Saturday evidently.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Feb 2024, 12:26Dear Tholakele,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply24 Feb 2024, 12:26
Official
Dear Tholakele,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Feb 2024, 15:10Dear Tholakele,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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Standard Bank's reply26 Feb 2024, 15:10
Official
Dear Tholakele,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***