1 reviews | Active since Jul 2023
Customer overlooked
I am queuing at standard bank jubilee mall in Hammanskraal, at 15:37 to my surprise for me to be assisted there were two guys who came 20 minutes after me but they were given preference over me, security guard is the one who is speaking to the bank personnel to help this guys. I am now sitted waiting to be assisted, and no one is keen to assist me.. I would like to know what is the helping procedure of Standard back jubilee mall, do we get helped by rule of first come first serve or people get helped first because they are known by personnel. The lady who helped one of this guys is not wearing name badge, but she is Zulu speaking lady.
In the mist of this all I would like to appreciate Aus Amanda Mamabolo for her help.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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