CUSTOMER NOT IN BEST INTEREST

It is with utter disgust that Standard Bank is not interested in assisting with EAP limit increases for the security of payments. 4 various people at Standard Bank confirm the limit allowed only to be over rided by Zondi at the Milnerton branch who insists that the information provided by call centre and a prestige banking consultant is incorrect. All I need is a temporary EAP limit increase for a big payment ! A higher limit was done only to be retraced again today. This is exactly why people get ****** when having to withdraw cash. Lack of assistance from a bank that you have been loyal to for over 20 years. You cannot even call the branch - 8 minutes later on the phone and no connection. Shocking<br>