CUSTOMER IS A MILKING ***

<p>My dad had opened a savings account for me over a decade ago with Standard Bank.For the 1st time in April I was charged an adminstration fee on the acc.After many calls to the call centre and branch and a final letter of complaint via email to the bank I was advised that my acc was not a savings acc but something else which now draws a charge.No notification from the bank.Just the bill!</p> <p>However I have advised the bank that I have a current snapshot from the banks own portal indicating that my account is a savings acc.The banks response is that the system on their side says otherwise.</p> <p> </p> <p>So if the banks interaction with me via their own portal tells me that I have a savings acc and their internal system says otherwise , am I responsible for the banks errors.The banks own infomation is conflicting and I as a customer is the victim.</p> <p> </p> <p> </p>