CUSTOMER COMPLAINT CENTRE WORST EVER

Good day<br> I have lodged a complaint email sent to [Email Removed] & [Email Removed] on the 03.03.2015 at 10:56am I then called *** on 26.03.2015 14:30pm and the consultant said my complaint was assigned to someone but she will also sent me request to the supervisor, until now, no communication received besides the auto reply. I then lodged the same complaint on 10.04.2015 08:40 & 08:48 again auto reply, but until now nobody called me to say Mr. Lawrence my name is ...from Standard Bank and I am dealing with your complaint, does your system even work. Can someone at Standard Bank please email me correspondence to this email address [Email Removed] if you cannot assist me please give me a reference number to lodge with the Ombudsman