customer centricity with best level

I done a claim at several occasions with Standard bank Insurance brokers (Stansure) . I spoke and have been advised and received guidance from Ngcombela, Phumi P. I have received customer centricity with best service ever. Very polite and friendly consultant, understanding and being sympathetic to peoples situations they go through . Phumi have a calm way of talking to you, and guides one through what ever is requirements of the situations of the claim. When done with claim. Phumi would also guide you to the relevant departments, where you would get instant customer service, including getting a courtesy car, of your own choice and your door step. without any worries and troubles. Phumi Ngcombela would also reefer you to the best and qualified repair center. I believe this is customer service have reached the mark beyond and above customer satisfactory, commitment and stianding on the mark of keeping promises and also with the willingness to assist the customer with the best of ability and going the extra mile