MM
Mashudu M
1 reviews | Active since Apr 2018
04 May 2021, 11:57
Customer care poor service
I was debited twice for my home loan and standard is giving me a run around for my refund.. Useless customer care agents..service is pethetic.
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Replies (1)
Standard Bank's replyOfficial
05 May 2021, 02:38Hello Mashudu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply05 May 2021, 02:38
Official
Hello Mashudu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***