AO
Ansa O
1 reviews | Active since Feb 2019
26 Jun 2024, 13:12
Customer Call line poor
My mother of 83 has been holding 21 minutes now for someone to attend to her call. We are busy setting up her internet banking and now she needs to confirm an e-mail address which she don't even have. This is ridiculous, she is in an old age home and can't get to the bank.
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Standard Bank's replyOfficial
26 Jun 2024, 13:18Dear Ansa
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jun 2024, 13:18
Official
Dear Ansa
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***