CA
Conita A

1 reviews | Active since Feb 2020

25 Sept 2020, 22:58

CUSTOMER ASSISTANCE NEEDED

Good day Assistance needed , in have spoken to my financial advisor now and he advise that i am able to switch my personal loan over to a revolving loan kindly advise how do i go about this? I am warting to switch my all my banking over to use and my bond

No one seems to repond to my query just automated responses

0
Replies (2)
Standard Bank
Standard Bank's reply26 Sept 2020, 01:16
Official
Hello Conita
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Oct 2020, 13:16
Official
Good day Conita,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
We appreciate your support and loyalty.
Kind regards, Complaint Resolution Centre