1 reviews | Active since Jun 2026
CURSED HONOURING FEES!!!
By honouring a payment (fee of R150), Standard Bank is not doing me any favours but instead causing me great frustration-should there not be enough funds just let it be and charge the "unpaid item" fee. FYI, the shortfall in regards to funds in my account for the "honoured" payment was not due to my negligence - as I have pointed out in my numerous conversations with their consultants, who promise to call with feedback but never do. I have 3 queries going on with Standard Bank, of which 0 has been resolved and each time you call them you will have to relate the whole drama to every single consultation you get transfered to. All I want returned is what is mine thank you!
Dear Pamela
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients. Please be assured that we are investigating this matter and will take the necessary steps to ensure it is addressed appropriately.
We sincerely apologise for any inconvenience and frustration this experience may have caused. Your concerns are important to us, and we appreciate the opportunity to assist in resolving them.
Kind regards,
Standard Bank HelloPeter Team
Dear Pamela
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients. Please be assured that we are investigating this matter and will take the necessary steps to ensure it is addressed appropriately.
We sincerely apologise for any inconvenience and frustration this experience may have caused. Your concerns are important to us, and we appreciate the opportunity to assist in resolving them.
Kind regards,
Standard Bank HelloPeter Team