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shadiya H

1 reviews | Active since Jun 2015

21 Oct 2024, 12:32

Current account-service fees

Good day

please assist .

I have a current account and im not using the account. I was at a branch and was advise a stop all debits will be loaded.

I just went on y account and it is in overdraft.

I have paid the account in full and its just charging for service fees .

please assist asap and close the account

0
Replies (2)
Standard Bank
Standard Bank's reply21 Oct 2024, 12:36
Official
Good day Shadiya.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply21 Oct 2024, 16:47
Official
Hi Shadiya

Thank you for alerting us to this. We appreciate you taking the time to share your excellent experience with us.  Kindest regards, Standard Bank Hello Peter Team***