MT
Matlhodi T

1 reviews | Active since Apr 2017

21 Apr 2017, 09:06

Current Account Closure

<p>I went to the Bryanston centre branch to close my current account and i was provided with a copy of the note confirming that the account was closed but to my suprise, the account was still reflcting on my telephone banking app and for that reason I called the customer care and was told my account had not been closed.</p> <p>The current account stated incurring charges and the amount keeps increasing everyday. I have had to luck with the customer care and even when i tried calling the bryanston branch the line rings with no response :(</p>

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Replies (1)
Standard Bank
Standard Bank's reply28 Apr 2017, 09:52
Official

Dear Matlhodi Tshabalala

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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