MD
Mark D
1 reviews | Active since Jul 2011
21 Dec 2022, 11:45
Cry the beloved bank.
The Cresta branch has been downgraded to a point that it now feels like Home Affairs. There are 8 available kiosks with 3 people working. People are encouraged to jump the queue by the reception lady. It honestly feels like a failing bank and my faith in the brand is being truly tested. As a customer for 25 years I’ll likely be taking my business elsewhere.
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Replies (1)
Standard Bank's replyOfficial
21 Dec 2022, 11:58Good day Mark
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2022, 11:58
Official
Good day Mark
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***