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Zami N
1 reviews | Active since Jul 2020
10 Nov 2021, 21:34
******!
Lost our father in 2019 who banked with Standard Bank forever. Since then, we have been to Standard Bank Briardene 3 or 4 times being asked to bring through the same documentation each time. We're heading for 3 years next year... My mom STILL has not been given her husband's cash. All documents are there... But we are clearly been given the runaround. Is this what your organization does to widows? We won't tire... We want our father's money! Your complaints department...useless. I've called, emailed, been promised lord knows how many times. Don't be ******!!! DONOT BE CROOOOOOKS!!!!!
Helpful (0)
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Replies (3)
Standard Bank's replyOfficial
11 Nov 2021, 02:42Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply11 Nov 2021, 02:42
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's replyOfficial
11 Nov 2021, 12:28Dear Zami N
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Nov 2021, 12:28
Official
Dear Zami N
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
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Zami N's updateReviewer Update
19 Dec 2021, 18:54It's been over a month... going for 2months that my issue was "escalated". No feedback or response from the Clint guy that was sending emails. Process my mom's papers you *****s!!! Definitely ******! Disgusting!!!! We will be escalating this matter! Sick and tired of being given the run around. You donot give a damn about people YOU ******!
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Zami N's update19 Dec 2021, 18:54
Reviewer Update
It's been over a month... going for 2months that my issue was "escalated". No feedback or response from the Clint guy that was sending emails. Process my mom's papers you *****s!!! Definitely ******! Disgusting!!!! We will be escalating this matter! Sick and tired of being given the run around. You donot give a damn about people YOU ******!