CY
Craig Y

1 reviews | Active since Oct 2017

30 Oct 2017, 01:31

******** *****

Standard Bank are a bunch of thieving ********* (1 star is far too many for these ******). They keep making unauthorised and ********** configuration changes to my account. After going into a branch to get it fixed, I've just discovered they did exactly the same thing 10 days later! The entire board of directors belong in jail.

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Replies (3)
Standard Bank
Standard Bank's reply30 Oct 2017, 01:37
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo
Complaint Resolution Centre
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>>>M<<<

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CY
Craig Y's update30 Oct 2017, 01:44
Reviewer Update
This is a ******* robot-reply. Standard Bank doesn't give a damn about its customers. All they want to do is ***** from them.
Standard Bank
Standard Bank's reply01 Nov 2017, 15:02
Official

Dear Craig Young

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has now been sorted out.

Kind regards

Clint Petersen

Complaint Resolution Centre

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