1 reviews | Active since Feb 2013
******** Clients
<p>Luckily Standard Bank was not ****med out of R300m very recently because of their secure systems. Indeed, their clients are the *********. *****ulant transactions claim rejected by Standard Bank, because it was a debit card - whilst my husband is standing in front of their ATM on camera we managed to use that one card to draw money at a different ATM AND swipe the card at a shop that does not exist?! Yet Standard Bank is not willing to provide me with a letter stating the reasons of rejecting the claim. And off course - we are not allowed to view any security footage. Today is also National Managers Meeting day, as no managers are available in any call centres or branches; all attending meetings.... Saddest part, opening the account was not even easy, it took 2 weeks and 2 visists to 2 branches... Can't believe I am actually PAYING to get **********. Luckily Standard Bank is not the only bank in SA; so I guess I will be taking my personal and business banking else where today. And I suppose I will also receive the stock standard Hello Peter response to this post. What a JOKE!!!</p> <p> </p> <p>The response will be LEGEDARY; Here is my prediction:</p> <p> </p> <p>Please note that further details have been requested from you via email in order for us to address your concerns.</p>
Good day Chanelle
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Chanelle
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
