******** activity on my account as a result of authentic email originating from Standard Bank. Case 027346

Funds where **********ly siphoned out of my account on the 28 April 2022 at 11:55:01 as a result of an authentic Standard Bank email to myself, requesting me to confirm my cell phone number in order to access my account statement. I have had numerous communications with Standard Bank ***** department regarding this and they initially agreed to reimburse me only 50% of the R9894 that was transferred from my account to an MTN account with no authorization from myself. I have no dealings with MTN whatsoever. I have informed Standard Bank it is not acceptable that Standard Bank claim only partial liability for this breach on my account they must accept full responsibility or be prepared for me to take this further to expose the ******** syndicate operating within their organization, which their current and potential customer base has little to no knowledge of. Standard bank has come back to me saying ''Standard Bank’s ***** Department has concluded the investigation and could not find any wrongdoing on the Bank’s part''. Given that the ***** took place as a result of an email generated from an authentic Standard bank email, and it was reported to Standard Bank at the very instant post this ********** transaction taking place, they are greatly mistaken. Why offer 50% reimbur*****t if there is no wrong doing on the bank's part? Failure of full reimbur*****t by Standard Bank as well as them accepting full responsibility on this matter will result in me instituting legal action and an awareness campaign to alert unsuspecting Standard bank clientele of the risks associated with doing business with this bank.