mR
mark R
1 reviews | Active since Oct 2020
12 Sept 2021, 10:56
Crime does not pay
So, for August I went out of my way not to use this card and yet: 10 Sep 21 Cash Finance Charge 51.96
Heading to SAPS tomorrow morning to open a case of theft and ***** against your company
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
12 Sept 2021, 23:40 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply12 Sept 2021, 23:40
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
mR
mark R's updateReviewer Update
13 Sept 2021, 10:05sure...
mR
mark R's update13 Sept 2021, 10:05
Reviewer Update
sure...
mR
mark R's updateReviewer Update
12 Oct 2021, 11:36one month later, card still has 0 usage and yet you bill me cash finance charge again.... so listen nicely now,,,, take your company and go F yourselves.... must be fun pushing loyal customers away.... you lost another one...
mR
mark R's update12 Oct 2021, 11:36
Reviewer Update
one month later, card still has 0 usage and yet you bill me cash finance charge again.... so listen nicely now,,,, take your company and go F yourselves.... must be fun pushing loyal customers away.... you lost another one...
mR
mark R's updateReviewer Update
11 Mar 2022, 07:356 months later - not using any cash on account and yet the R50/month cash finance fee continues without any proper explanation - thieving *******s - #banbanks
mR
mark R's update11 Mar 2022, 07:35
Reviewer Update
6 months later - not using any cash on account and yet the R50/month cash finance fee continues without any proper explanation - thieving *******s - #banbanks