RC
Renaldo C

1 reviews | Active since Dec 2019

11 Jan 2024, 13:59

Creditors are of no assistance when one is unable to make loan repayments

Creditors are of no assistance when one is unable to make loan repayments. The lady is suggesting a consolidation loan which is more like borrowing from my sister to pay my brother. How will that assist me if i do not even qualify for it. Standard Bank can really do better when it comes to assisting debtors with their credit. Write off half or write off the chunck because if i cannot pay now how will i manage to repay the payment holiday and consolidation loans which the consultants are suggesting?

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2024, 14:03
Official
Dear Renaldo, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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