Credit/Loans approval

Good day,

I'm writing this email with disappointment and abhorrence towards Standard bank and it's team, this is because I was unfairly declined loan and credit because of a letter they requested that states that I don't have an account with Truworths of which I did send.

They(Standard bank) say that the letter must state that I have settled the account not that it has been cleared. Truworths said I owed them nothing and there's no need for me to pay them.

At first Standard bank offered me a credit card that had a block when I went collect it from the branch and that was sorted out, but Standard bank credit department said I had to apply for a new one and now they declined the application because of the letter they've requested and I cooperated.

I hate this bank that treats people like fugitives and uses prejudice against them when we only needed help from them.

My credit report and scores more than average and I have not judgements or any default on my profile.

I have decided to take this matter to the media so that they can expose the harsh and discriminatory unjust the customers have to go through with Standard bank when we are in need of your services.

I have all the conversations written emails and telephone records of this whole process.

A bank like this must be evaluated of audited of their behavioror and segregatetive treatment towards consumers.

I deeply hate this bank for what they've made me go through. I'm sure that I'm not the only one who had to go through this with Standard bank.