QC
Quntin C

1 reviews | Active since Jun 2024

11 Jun 2024, 20:11

Credit score damage

Standard bank powercurve enquiry on credit score I just recently completed my debt review process this years and I’m working hard to get my credit score correct and not have anything negatives on it and out of nowhere standard bank decides to add a enquiry and get a few points off my score when I haven't app**** for any loans or credit from standard bank

Please correct this ASAP

0
Replies (2)
Standard Bank
Standard Bank's reply12 Jun 2024, 07:09
Official
Good day Quintin

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Jun 2024, 15:19
Official
Good day  

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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