TC
Thabeya C

1 reviews | Active since Nov 2021

29 Nov 2021, 15:24

Credit score affected

I was going through my credit report and I was shocked to see an Enquiry made by standard bank which I have no idea about it.I I have never ever made an application with standard bank and I don't bank with them. Please I request that you investigate this matter and remove me from your system because this is ruining my life as it affects my credit score.. Please I beg you

0
Replies (3)
Standard Bank
Standard Bank's reply29 Nov 2021, 15:51
Official
Dear  Thabeya tshenolo C 

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Nov 2021, 12:17
Official
Dear Thabeya tshenolo C 

Thank you for allowing us the opportunity to look into your matter. 
 
An email has been sent to you today requesting further details.
 
Kind regards
   
Mbali Majozi
   
Customer Resolution Centre
Consumer & High Net Worth SA 
TC
Thabeya C's update01 Feb 2022, 10:22
Reviewer Update
Thanks my