1 reviews | Active since Jan 2018

31 Jan 2018, 22:38

Credit report not updated

Item: Standard Bank
Rating: 1
Author: thommy B

I once had credit card and it was paid in full and close. I called standard bank to remove or update with Transunion that I m nolonger have credit card withthem.until today my credit report indicate that I have credit card with the bank even I close it long time ago.

Helpful (0)

Replies (4)

Standard Bank's replyOfficial

01 Feb 2018, 03:26

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty
Complaint Resolution Centre

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Standard Bank's reply01 Feb 2018, 03:26

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty
Complaint Resolution Centre

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*** (fax)

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thommy B's updateReviewer Update

06 Feb 2018, 13:29

Please give me feedback on the query. I never received update on the progress.

thommy B's update06 Feb 2018, 13:29

Reviewer Update

Please give me feedback on the query. I never received update on the progress.

Standard Bank's replyOfficial

08 Feb 2018, 13:46

Dear thommy bango

Thank you for your posting.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply08 Feb 2018, 13:46

Official

Dear thommy bango

Thank you for your posting.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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thommy B's updateReviewer Update

08 Feb 2018, 14:37

Thank you Clint.

thommy B's update08 Feb 2018, 14:37

Reviewer Update

Thank you Clint.