KN
Kevendra N
1 reviews | Active since Dec 2018
14 Dec 2018, 06:00
Credit life insurance standard bank
Disappointing service for such a major service provider. Did not provide feedback even though I e-mailed all documentation numerous times. They always seem claim to never receive documents. Really poor call waiting period..20 to 30 minutes before they can assist you. Only reason for 1 star is that there is no option for zero.
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Standard Bank's replyOfficial
14 Dec 2018, 08:57Dear Kevendra Naidoo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Dec 2018, 08:57
Official
Dear Kevendra Naidoo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***