TC
Thubalethu C
1 reviews | Active since Jan 2020
26 Nov 2021, 17:45
CREDIT ENQUIRY WITHOUT CONSENT
Standard bank has been calling me this whole month offering me a credit card which I declined and told them I have no interest, this month I check my credit store only to find out that they have logged an enquiry WITHOUT my consent. Now my credit score is down 6 points!
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Standard Bank's replyOfficial
27 Nov 2021, 03:07Hello Thubalethu Cindi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Nov 2021, 03:07
Official
Hello Thubalethu Cindi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***