TS
Tsholedi S

1 reviews | Active since Jan 2019

10 Nov 2021, 17:54

Credit Enquiry

I just checked my credit report and to my surprise SBSA LOAN2 was enquired on the 7th of October??? Is standard bank now making credit enquiries on our behalf? Now my credit score has been impacted negatively. Please explain to me who instructed you to make the enquiry. This is insane.

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Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2021, 02:42
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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